Request Engage Support
Contact Info
Customer Success Manager *
Customer *
Primary Contact Email Address *
Additional Contacts
Ticket Info
Subject *
Description *
Link to stream backend
Link to stream frontend
Type of stream
Embed
API
Whitelabel
Not Sure
Level of Urgency *
Normal - Customer needs support using Engage platform at a time when event is not live.
High - Issue with the Engage platform during a live event.
Urgent - A catastrophic issue is occurring during a live event that completely prevents content from rendering on frontend.